Overlake Hospital Medical Center

November 12, 2013

by Anonymous

Employees greatly care for their patients

Employees work well together as a team to care for the patients in the best way possible

November 13, 2012

by Anonymous

Modern institution with a quality staff and competitive compensation.

Overlake is impressive in many ways and has developed to keep pace with the growth of the surrounding community.During my many years as an employee, I worked with truly devoted employees and any number of well-qualified and personable physicians.Compensation is fair and competitive.The most challenging part of the job is that senior administration was so concerned about physician relationships that support for management, particularly mid-level, was noticeably absent. While understanding the need to attract and maintain business partnerships, an institution can not neglect core employees and expect to maintain a quality institution.

August 02, 2012

by Anonymous

A very productive enviroment!

I was very happy working @ OHMC ER! A beautiful department with a staff that would stand on their head to give the utmost greatest care!

April 04, 2016

by Travel Nurse

ICU travel nurse

I hated working here! The ICU is not a real ICU! The charge nurses dump on you. If there is droplet isolation you'll get it. If there is an open bed for admission you'll be the nurse to admit. If you ask for help from Viola the tech she will pretend she's busy then you'll find her eating cookies in the breakroom. Half the unit is tele patients and you will get 3-4 patients and they don't rotate this type of assignment but tell you they do. The intensivists are moody, don't want to be bothered and the nurses do not like them. There is a very obvious tension. The unit is always 3 nurses short and it shows. It is stressful there.

August 26, 2023

by Sim

Annual at OVERLAKE Bellevue is a trap when they refer YOUR CASE TO FRED HUTCH

Annual at OVERLAKE Bellevue is a trap when they refer YOUR CASE TO FRED HUTCH, I had a terrible experience at the Overlake Hospital (and Fred Hutch inside Overlake in Bellevue) for an annual check done on December 9,2022.What happens is when you reach the hospital they make you sign these papers with fine terms on the registration form as a to tactic to make patients agree to terms (deceitfully should be the word, but I will keep this more cordial). In my case,It is very clear from the documentation that the hospital made a mistake for last 3 years, in processing the sample and this was also the reason shared by the doctor verbally and in her notes as a possible reason for the unexpected results of platelet count. Instead of taking Ownership for not storing the sample properly, I was recommended to go for another type of test. I was assured that to eliminate the doubt they would like to do Same CBC test again in a different process, and only if the results were as indicative as in the test, that further tests would be conducted.The doctor at Overlake Fred Hutch verbally stated and documented that the CBC test results were likely because of delays in the Hospital to process my sample. I innocently agreed to the additional test in case My CBC test came low, hoping that the doctor's advice was in my interest, and if they did any additional tests on my sample they would keep me informed and seek my consent before proceeding.Overlake Hospital did not at this stage tell me that the second test would be at Fred Hutch, only a day before my appointment when I called I was informed.Additionally neither anyone at Overlake Bellevue nor Fred Hutch bothered to share with me the estimated cost for this test at Fred Hutch. For the second test done at Fred Hutch on February 28,2023.  I received my first shock on this trap, not through Fred Hutch or Overlake, but when my Insurance provider sent me a courtesy statement on May 1, 2023 a $1,903.40 claim posted by Fred Hutch. My immediate reaction was to speak with Overlake where all this started, however after days of trying to reach someone I figured this was something maybe Fred Hutch could provide me context. Reaching someone in Fred Hutch was equally painful, and after days of trying, I spoke with a person who identified themselves as Keyla C.  This person would not give me their last name /email or any other contact information.Keyla C. told me that at this stage I did not have to pay anything as the case was still in billing, and she was surprised on why the Insurance provider had sent me that statement. A month later July 23,2023 I received another statement from Fred Hutch  $2,322.00, and this time the total amount claimed by Fred Hutch was even higher. Sensing something was not right I started an email with the billing department at Fred Hutch.I was shocked that the hospital even once did not keep me informed how they were secretly conducting several tests on my blood sample, even the CBC test conducted at Overlake Fred Hutch was normal, and nor did they feel important to keep me informed of a big value charge (shock billing) each of these tests were adding towards. I felt Overlake Bellevue and Fred Hutch not only caused me mental agony, inconvenience, and anxiety for a blood sample they did not store correctly, but added misery by asking me to pay exorbitant charges, and making me feel like a lab experiment. After weeks of emails with the billing department Fred Hutch came back that they felt the documentation in the system justified the invoice charges, however they could only provide a half page summary for $ 2,322.00/- invoice, with tests as a recommendation by the doctor and never clearly discussed and agreed.