Metropolitan Hospital Center

June 21, 2012

by Anonymous

Unprofessional

MHC is riddled with issues due to poor management and lack of leadership.

April 22, 2012

by Anonymous

A home away from home!

Metropolitan Hospital is my second home, and anyone who is able to work in a place for 12 years and still call that place home, is truly blessed!

March 30, 2025

by Clary Acosta

Home aide

What motivates someone to choose a career in healthcare—whether as a doctor, nurse, or any other role? Is it a true calling to help others, to show compassion, or to make a meaningful impact in someone’s life? After my recent experience at Metropolitan Hospital, I find myself questioning whether these core values are truly prioritized here. As an aide caring for a 90-year-old man with dementia, my priority is ensuring he receives the care, comfort, and dignity he deserves. Unfortunately, the only genuinely compassionate and helpful person I encountered during our visit was the cleaning lady. The medical staff, on the other hand, showed a shocking lack of empathy and professionalism. Doctors and nurses appeared distant and detached, as though they were simply going through the motions instead of offering the care that’s needed. The lack of communication and understanding from the medical team made the experience incredibly frustrating and distressing—not just for the patient, but for those of us who are there to advocate for him. It’s disheartening to think that those who are supposed to provide comfort and care seem more focused on their own attitudes and egos than on the well-being of the patients they are meant to serve. We came to this hospital hoping to receive the right care, but instead, we left feeling like just another number. The disregard for patient emotions, especially those of a vulnerable elderly man with dementia, and the absence of compassion is completely unacceptable. It’s a shame that a place meant for healing and support felt more like a factory than a hospital. If you’re considering care here, be prepared for a frustrating and dehumanizing experience.